👋 Hello, 你好, XIN CHÀO, I'm Melissa Nguyen.

I'm a UX designer, design thinking practitioner, and creative passionate about content strategy, design systems, and designing products that drive impactful experiences.

my design philosophy

Design with Compassion

To change hearts and minds you need to understand those around you. Learn what moves them and empower them to make those moves.

Function over form

I seek value in my designs. It's not always about what looks the best if it doesn't answer these questions: What problem does this solve and who does it serve? Is it usable? Will it last?

Collaboration

"It's easy to break a chopstick, but they become unbreakable when we put all of them together," - Chinese Proverb.

design ≠ standardized process

There's no one-size-fits-all design process. Each problem is unique and deserves its own process.

Data-Driven

Use quantitative and qualitative data in conjunction with human-centric design thinking to support design decisions that affect the user.

Mentorship

Learning is a continuous cycle and growth is better together. "When one teaches, two learn" - Robert Half.
Mini me illustration

about me(lissa)

I'm a creator and experimenter. I love helping people and working with a team to create thoughtful products that empower people.

In my past life, I was a healthcare worker for 5+ years serving as a patient advocate during the day and a crafter at night. Although my background seems to be the polar opposite of design, I found that I couldn't stop creating and saw how my artwork was inspiring others. So I after 5+ years in healthcare, I said, "No, I don't want no scrub..." and started my new journey as a freelance calligrapher.

As a calligrapher, I learned to become an experimenter and a master at failing. It taught me to look at the world through a creative and curious lens - try something new even if it doesn't succeed. Through this journey, I realized that what I was yearning to do was a combination of my past lives - to practice compassion and solve problems at scale through a creative lens. That's when I fell into the rabbit hole of UX design.

The more I dove into it, the more I realized that my past lives fostered my superpowers: compassion, human-centered, and data-driven while nurturing my curiosity and eye for detail.

Today I am a designer that creates products that drive impactful experiences that empower the vulnerable and voiceless.

Whenever I'm not cultivating my growing pixel paranoia, I can be found in the world of modern calligraphy or working on an illustration series of a digital "mini me." 

View my resume

let's connect!

I'm pretty fun to work with, but would love to connect and geek out about design, dimsum, or crafty projects.

Drop me a line and we can chat!

You can also reach me via email: hello@melissanguyen.design

Thank you!
Can't wait to connect with you!
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